08/11/09

Worst Doctor's Office Experience of my Life

by NMMom

By far the worst office I have ever been to. Receptionists are not at all friendly and they tell you that you only have 15 minutes to see the doctor, that is standard for them that you only get that long so if anything more you have to make another apppoinment. My appointment was over an hour late. Dr. was not interested at all in trying to treat me and seemed to hate his job and just interested in seeing as many people as possible and not taking care of anyone. The WORST experience I have ever had at a doctor's office. Will NEVER go back and recommend that you don't ever go there.

• Pros: Clean Office
• Cons: LONG wait time, Unfriendly staff, Unprofessional, UNHELPFUL!

09/18/08

Unprofessional !! Bad customer service !!

by aminstillwater

We went to the Dr. office 10 days ago due to my husband 's back, shoulder pain. Unfortunately, his Dr. was not avaiable so he met with Dr. Hayek, she gave him some pain killer"ibuprofen 800" Today, My husband called today and see wheather he can get in w/ his Dr. about his back problem after 10 day treatment but the pain not go away. He described about his pain and his visited last time to the receptionist. First, she said he can get in at 2:00 p.m. then she suddenly told him that he need to go to an ER because they don't have any equipment, she mentioned about heart attack .My husband told her that he's not bleeding and he was there 10 days ago. He 's looking to see his doctor sometime this week. But she said she was told by a doctor and an administration that they wont' let him in ?!? My husband asked her who told her? she said an administration and a doctor .This is a lie , is she walk to talk to doctor and administration in a couple minutes. Is this what lawyers told them to do right???