Air Pro, Inc.

12/04/08

Best H.V.A.C Company In Albuquerque

by Cdulaney at Citysearch

I have had several other companies come and service my equipment in the past, but I have to tell you that these people at AirProIncorporated went above and beyond to make sure I was a satisfied customer. And just to let you know I will never use anyone other than Air Pro for my home

• Pros: Thunbs Up all the way up

09/12/08

Made It right after I complained...

by zarkon55 at Citysearch

Had an HVAC system installed by them in our house in August of 2008.

From the start of the install, they were disorganized and unprofessional.

They sold us on a system that would be capable to 2-speed operation, and only installed a system capable of 1-speed operation. Tried to up-sell us (for an additional $2,000.00) the 2-speed system we wanted in the first place, after the install was already completed.

The electrical contractor they hired, failed to follow instructions to place the drop through the attic.

The proposal writer, falsely told us that we could use the existing 220 drop in the laundry room, but this was not rated at the right amperage.

-- UPDATE 11/6/2008 --

Owner of the business agreed to make it right, after he found out there was a complaint. He replaced the 1-speed system with a 2-speed one at his cost. We are now happy with the system.