Lane Properties
Albuquerque, NM 87112-5926
Phone: (505) 884-0032
User Reviews for Lane Properties
09/24/2007 Posted by beamendo
These guys are great!! Out of all the managers and landlords I've had in te last 20+ years, there aren't any that care about tenants and take care of their houses as good. My husband and I will continue with Lane for as long as we have to rent. They said they will also help us buy when we're ready to do that. Really good company and recommend them to everybody.
Pros: Very nice employees; quick response times for repairs
Cons: Only 1 office location
08/31/2007 Posted by rbreviews
I've rented for about ten years and this is the most rude and unprofessional rental business I've ever encountered. The girl showing us the properties yawned constantly and said, "I don't know" to almost every question we asked (she made no attempts to find out either). She stood in the front doorway with the door opened while we looked at the houses, which made us feel rushed. The man who wrote our lease contract made 19 mistakes in it, one of which they tried to change later because it served them better. The house we moved into was filthy, with hair in the bathrooms, stuff on the carpet, food splattered in the microwave, etc. When we moved out, they kept much of our deposit for charges we don't agree with (I've never lost any of my deposits in 10 years of renting because we leave the properties so clean). Honestly, I expected this out of a company that didn't do anything professional up to this point. Any phone calls I have made have been answered by rude and sarcastic staff. I would absolutely never rent from this place again and wouldn't recommend it to anyone.
Pros: online payment option, responsive to maintenance requests, one friendly employee
Cons: unprofessional, rude, unethical
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