Samurai Grill & Sushi Bar

OK Food, Terrible Service. We keep going back and giving them another chance, yet we keep getting the same TERRIBLE service. Last night was the worst so far. We had 4 adults, and a 20 month old. When we got to the restaurant they told us a 15-20 minute wait, and it took 55 minutes to get seated. The hostess was rude when we asked her how much longer. Once they took us to our table, the waitress was rude and rushing us to order before we were able to sit down. We ordered our meals, and asked for a small side of rice for our daughter. When we received our bill, they added 20% gratuity and charged us $5.95 for the rice. When we asked why gratuity was added, the waitress said it was because we had five people eating. I would have no problem leaving a tip if the service was at least decent, but she was rude the whole time, and we were often left with empty drinks. We were shocked how expensive a side of rice was for a child. Overall bad customer service, food is marginal, and don't think we'll be giving them another chance.…

Driest and disgusting taste. Do not be fooled by the Japanese waiters. I have never had such dry and enormously wide pieces of sushi. This is very overpriced for the quality ($65 for 2). RUN FAR AWAY. Go to Shogun sushi for the real thing!!!!…

Horrible, horrible, horrible service. We had a $300 tab, waited a half hour for one round of drinks and an hour for our food, had to flag down a manager to get a round of waters, and were JUST STARTING OUR ENTREES, and here's what happened:

-They put our ticket on our table and told us that we had to pay out now because they were "closing the register". Didn't even offer us another round of drinks, and our glasses were empty.

-They ran a vacuum cleaner right next to us.

-They put a dirty plastic bussing container ON TOP OF THE TEPAN GRILL as we were eating and started piling dishes into it.

-They turned off the music and turned up the lights.

We complained to a server and got no response other than "sorry". The manager was giving us dirty looks as he walked around the restuarant turning up the lights. We were so flabbergasted that we were laughing as this was all happening.

There was another group near us who were given the same treatment - and they didn't have their entrees yet - the chef was still at their table as they were paying out.

I've never been treated so badly in a restaurant in my life.

Go to Azuma. Go to freakin' McDonald's. Go ANYWHERE but here.…

If you Eat Here Ask for Chad !!!. I go to this resturaunt alot and most of the chefs are very poor quality... I had Dahn pronounced Dan last night and his food was tasteless and poor quality .. I will return for Chad and will only have him cook for my family and guests!!!! NO OTHER orelse the stars would BE 1!!!!…