I have never even considered
complaining about a restaurant. Seems petty, and you generally get about what you pay for. So I expect the service to be horrible at some sort of all-you-can-eat buffet. You don't go to Furr's or McDonald's for the ambiance. Unfortunately, we did go to the Cooperage thinking we'd have a really nice supper and atmosphere; and we were certainly charged for nice food and atmosphere. Neither was available, price notwithstanding. The food was cold, and wouldn't have been worth its price even if it had been brought out within 20 minutes of having been cooked. The waitstaff was---i don't know--- rented? How do you screw up a filet mignon and wine?! It was kind of funny at first, and then we got the bill and realized we were being expected to pay a Real Restaurant price for very poor service and food. "Cheat me on the price, but don't cheat me on the product." The Cooperage managed to do both. Won't repeat that mistake.
On the other hand, the hostess (who did everyone else's job, as far as we could tell) actually had some social acumen, and should go work on a better-run ship.
Prime Rib is to Die For !. Salad bar is a nice start...but be sure to get the Prime Rib !
I had better.
Went to Cooperage last night with some friends. We all ordered Steaks, my husband had the Buffalo Steak.
First we had to wait 45 min for our food, our waitress lied to us that they are cutting meat and do other stuff that delaid the order. Than the manager came out and said that our order got lost but it is cooking now.
We got our steaks we ordered med well and they were cooked well, the Buffalo Steak was full of grizzles and though. We got free dessert for the wait - all in all it was a bad experience.
don't waste your money. you're better of going to kbob's or other reasonably priced steakhouse. Food is the same quality...maybe better at kbob's. Food at Cooperage is mediocre.....definitely overpriced and not worth the cost at all. Salad bar same pre bought food as at other salad bars, I had the lamb---mint jelly served with it...it again from a jar. Cooperage use to be the place to go years back, now it's the place we won't go back.
Worst dinner experience.
Went to eat with my wife for our 11 year anniversary. After waiting 45 min for our food, we had to send the food back the first time because it was not cooked correctly and mine was cold. We have never done this in a resturant before. They tried to just reheat the food and it came back like rubber and did not taste good at all.
The manager was unprofessional and said that I would still have to pay $ 10.95 for my salad. The worst part is I only had a small salad as not to mess up my meal. When they handed me my check they said "come back when we are not so busy". Really......how about not coming back ever again!?!
Great food, much improved service and salad bar.. I have eaten at the Cooperage many times over the past few years. The service, cleanliness and the salad bar have all much improved in the past year. As for the "church lady", I think we must have had the same waitress - her skirt was practically up to her chin and was just plain tacky. I'm sure the male reviewers didn't mind it. The salad bar was wonderful the last time we went and the food is great. The shrimp are huge and one definitely has plenty to eat! The ambience is nice although a little crowded in some areas. The service was good and no sign of the band-aid skirt thankfully. Highly recommend it.
Don't listen to the church lady. The Cooperage was awesome. I also thought the prime rib was the best in town. My husband got the lobster tale and it was large and fantastic. We just moved here from Florida and know what good seafood is all about. The salad bar was extensive and everything looked fresh on it. Our sides were great also. The potatos were cooked just right and loaded to the brim. As for a lady writing a bad review on something she got as a gift- from her church no less? Why are churches giving out gift certificates? And making a complaint to corporate? If she was really into serving others she would decline the gift certificate and send the money to an organization that feeds poor children on thanksgiving or Christmas. What kind of church gives expensive gift certificates to members? Donations should be given to the needy. I thought the Cooperage was great and friendly and didn't see any clothing worn that was not acceptable. I for one would like to have a review of the church she goes to so I don't recommend to anyone to attend. Really, broadcasting shady church ethics on the internet- Church lady, be ashamed of yourself. Call me if you want 505 459 0269. I would love to hear the name of that church.
Best Prime Rib in town, quiet atmosphere, great service. We go out to eat often and Cooperage was recommended to us several times so we decided to go there. We were very pleased with the atmosphere, the salad and soup bar and our waitress was awesome. The owner even came by our table to see that everything was ok. We could not have asked for a better place to dine. So many places are noisy but this was not. The prime rib as the best I have EVER had and the baked potato was loaded. We were very impressed and will return again as well as recommend Cooperage to others.
Great Soup & Salad Bar.
Cooperage is one of the best places in Albuquerque. The menu offers a wide variety of items, not to mention the amazing Soup & Salad Bar. You have your choice of salad, pastas, fruits, desserts and best of all, their soup. Their green chile chicken soup is sooooooooooo good. There's always a good chance you'll fill up on the Soup & Salad Bar just before your food arrives. In that case, do what I do, take it home :)
Be sure to try the Chicken Con Queso (I ordered it today), you won't regret it.
The service is always good. They also have live music and dancing on select nights. It has a cozy atmosphere with plenty of parking that surrounds the entire building.
I go out to eat about 4-5 times a week (Who has time to cook?). Cooperage is a regular spot for me.
Not recommended for a dog. This was one of the worst places in ABQ I have ever gone. The service was horrible. The waitress had on such a short skirt that every time she bent over, it was disgusting. We never did receive our bread and had to repeatedly ask for things, such as steak sauce, etc. The salad bar was lacking in it's appearance...everything was soggy looking; at least what there was of it. A lot of the bowls were empty. We had a gift certificate from our church which is why we chose to ate here. When we finally got our ticket, the waitress acted like she had never seen a gift certicficate before. She never came back with our change from it so we finally just chose to leave. I called the manager the next day and made a complaint about our service. He assured me this was not the way their restaurant worked and it surprised him about the waitress. He told me the corporate office would be calling after he talked to the waitress and wrote a report. Well, what a surprise, never did hear back from him or the corporate office. Needless to say, I will let our church know not to give our gift certificates here anymore because I definitely won't ever be back!
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