Sandia Peak Inn (Reported Closed)

Recommends

mebrighteyes

Joined 3 years ago

Great Hotel. Owners are very friendly and helpful. One of the cleanest hotels we have ever stayed in. Continental breakfast is simple but fresh and absolutely the Best coffee we had on our whole vacation. Hotel is close to just about any attraction you want to go to and we felt safe with their gated parking lot. Pool was clean and owners made sure everything was well stocked in the way of towels or anything we needed. We will definately stay in this hotel again when we go through Albuquerque. They offer a clean and pleasant experience for a very reasonable price. Highly recommend this hotel.

Doesn't Recommend

wolverine154

Joined 6 years ago

Run by a strange lady who believes the customer is always wrong. She's the typical foreign born business owner who tends to think the customer is rarely right. For example, they claim to have a continental breakfast. Not really. What they have is 4 things. Coffee. Fake OJ. Individually packaged, lowest quality cinnamon buns and corn flakes. That's it. And get this: she tries to not allow you to take these items away from this serving area even though the rooms have a table, sink, microwave and mini-fridge. Seriously. She said she didn't want the other customers to see that I had the buns. Really? OK. So I hid them in my shorts. And, btw, what other customers? It was a Thursday morning and there were maybe 5 out of 18 or so rooms occupied. Jeez. On Saturday, I was told I shouldn't receive incoming calls after 11 but that she did relent and allow the call at 11:30 pm on Friday evening to come through even though she shouldn't have. Wow, what a doll-a crazy doll. Of course, no where does it say no calls after 11, but you get the point. I guess she forgets she owns a motel.

Finally, after staying for 6 days and getting ready to check out before 11 am, my new landlord called me and said he was delayed and he couldn't get to the apt. until 11 am to let me in. I needed to make two trips as I would have to come back for my dog. I told her I would get to my new place by 11 am, quickly unload the items in my car and then return by 11:30 to get my dog. She said she couldn't have this. I said OK, then I will take more time to unpack my car, put the stuff back in the room and take my dog first. She was totally irrational but finally relented after I told her I just spend about $300 over 6 days at her business and she was freaking about 30 minutes, particularly as I had to wait 30 minutes for her maid to get a room ready for me. This was nuts. No matter what, you will not want to stay here and deal with this crazy lady.