Great Products, Worst Service.
Unisy has great products and a huge selection of hair products, wigs and extensions....but the service is horrible and the people working there are the rudest individuals I have ever encountered.
I went in there for a gift card and the clerk said they were all out, to come back tomorrow. He was very rude about it and unwilling to even write me a slip with the amount wanted on a gift card.....by the way this conversation took place over very loud, inappropriate gangster rap music....unedited of course. I will never go back!!
Worst Treatment Since Moving To Albuquerque NM. As my husband, and I entered Unisy, we were not greeted by the clerks. In fact, they continued their sex conversation about "sucking dicks". Sorry folks, but I have to get people to understand that this business does not deserve to have people paying their hard earned money, just to be insulted! The bald headed clerk behind the counter should be ousted! I don't care if he is the owner! The woman clerk should be ousted, as well, she sung the same tunes, as the male clerk behind the counter! I asked for help, and he unpolitely, pointed us somewhere in the store, I just stood in disbelief. A few minutes later, a young nice looking woman entered the store, and the bald headed clerk, broke his neck trying to get over to help her. I was so insulted! This business does not deserve great customers. I was in that store about 45 minutes, looking for something that could of took 15 minutes, in and out. THANKS FOR NOTHING, UNISY! I had to give a rating to publish this. Unisy deserves NOT ONE STAR!
very poor service. When purchasing the hair extensions not only did I feel uncomfortable I felt like I needed to hurry and purchase what I needed and leave as soon as possible. Will the owner I guess cursed at me and got very angry because I had to exchange the color of the hair extensions a few days after. While yelling at me he said he no longer he wanted my service. Will is the most unpleasant man I have ever encountered, rude, unprofessional, and all around unpleasant. I would advise to seek other hair stores before ever stepping foot in THAT place.
Best selection I have found in ABQ. This store has every kind of hair imaginable. Human, synthetic, weaving hair, pieces, wigs, hair colors you can't find anywhere else. The only place I have found that compares to the beauty supply shops in New Orleans.
Poor service. My experience in this store was not pleasant at all. the first sentences from this clerk -(name on my receipt is Will ) is "what do you need" and when i told him what i wanted he stood there and pointing to the aisle and said over there and i said which aisle and he did the same. first of all the music is so loud we couldn't hear each other so we have to shout to hear each other. i really do not know if he was trying to be funny in some other things said or what. because he did not amuse me a bit. customer service in this store really needs to be looked at by whoever owns the store. i do not think if this store deserves even one * . i will not say if i will recommend this place to anyone or not but i will surely tell people my experience and they decide if that is a store for them to shop.
Unisy Haircare. This place is sometimes good, and others the services are not so good. Sometimes you have to wait ten minutes just to get your item rang up because only one person is allowed to operate the register. It is absolutely atrocious. And dont ever call ahead to see if they carry a certain product you wont get an answer, the phone just righs and rings, and if by luck you get an answer he whoever answers will say "you have to come in and look through our inventory for yourself" It is one of the few haircare supply stores that carry such a variety but the service could be so much better
Excellent Place. I have gone to several different hair care supply stores and nothing compares to this. Everything from Hair to nails. Excellent
Horrible experience at Unisy Hair care. My experience at this store was just HORRIBLE. The attendant was no help and to top it all he was the rudest person I have ever encountered. When I asked for a particular product he told me " this is just like walmart, look for it yourself". I would not recommend this store to anyone.
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