Never Use Melbas Floral Studio.
NEVER..NEVER use Melba's or FTD! I purchased a $90 arrangement to be delivered to my 81 year old Mother on Mother's Day. When I made my 3rd (hour+ long holding) phone call to FTD because this florist couldn't get it right; I was informed that if I wanted a refund they would have to pick up the flowers from my elderly Mother. The flowers were NOT delivered as promised (& paid for) on Mother's Day. They then emailed & said they would be delivered the next day - they were NOT. On the 3rd day the florist's delivery man yelled at my Mother because HE could NOT find her house. (He was supposedly on a street that does not exist in Albq) I paid to have an 18 stem rose arrangement (Best catagory) sent. When I spoke to FTD the 1st time they said they would give a $25 upgrade since it was late. Upon delivery she received the bottom of the catagory (Good) with 10 stems. NOT even what I paid for much less an upgrade. FTD does NOT deliver what they promise. Melba's Floral Studio in Abq. NM stated they were not even open on Sunday (Mother's Day) and would not have delivered the flowers on Sunday anyway. They should have NEVER accepted the order! Melba's Floral Studio is a rip off and FTD is too. NEVER USE Melbas or FTD. Pass on to your friends and family. If you live in Albuquerque tell your friends not to use Melba's Floral Studio.