ADT Security Services, Inc.

(505) 796-6928

332 Tijeras Ave NW, Albuquerque, NM | Directions   87102

35.086582 -106.650772

 
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Neighborhoods: Valley

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Reviews for ADT Security Services, Inc.

Recommends
4.0
over a year ago

Hi there, I actually don't have enough history with ADT to give a real review of there alarm system but I wanted to say that I just got an alarm system installed and my first impression was that if there installers are anywhere near the service then I feel great!

Recommends
5.0
over a year ago

stick to ADT – I’ve been a costumer of ADT Security system for 3 years now even though I encountered minor problems like false alarms, they didn’t let me down. If you are experiencing problems like these, feel free to contact them immediately and based on my experience, the repair service is exceptional!

Recommends
4.0
over a year ago

ADT is my help – I have experience with 3 alarm companies so far. The first 2 were two local companies and the third one was a big shot in Canada. I lost my faith in security companies. I had a huge loss of money and time. ADT is the only company who could help me out with my security

Doesn't Recommend
1.0
over a year ago

Not Impressed – I called the ADT regional customer service center shortly before Christmas to have the security system repaired in my home as I kept geting fault codes the wouldn't reset. I was given a refrence number and told that a local technician would come to my home the following morning....that was almost three weeks ago! I am not impressed with the level of service....

Recommends
4.0
over a year ago

Saving plus Safety – Not only do I feel safer with my ADT security, but I was able to also reduce my homeowner’s insurance by over $200 per year. The installation was pretty painless and now I feel secure and save money all at the same time.

Doesn't Recommend
1.0
over a year ago

Thank GodI put my own camera systems in and not their's. – I am so disgusted with ADT right now, if I would have been notified that they merged with Brinks/Broadview I would have found a new company earlier. This morning our alarm starts beeping at 5 am saying that we have a communication problem. They will send someone out on Thursday, excuse me no I want this fixed now. So now they tell us switching phone providers has caused this problem, we switched 6 months ago and we are just getting notified now that it is not working, so apparently it has not been communicating with them for 6 months and I have been paying. I asked that they tell me when the last time I activated my system? They could not tell me that, only the last time it went off. Okay so if you are monitoring my home, why would you not call and tell me that the system is not communicating. Been a customer for 13 years and I now do not feel safe in my home because they are not monitoring it the way it needs to be monitored. Thank GodI put my own camera systems in and not their camera system. I just wasted $240 on something that was not working, and now they want to bill me $90 to come out and fix this. Company is a bunch of crap. They are out to make money not help you feel safe.

Recommends
5.0
over a year ago

Thank you! – I would like to thank ADT Security for keeping our lives safe.

I've been a costumer for more than 3 years and I am very pleased with the service they are giving. I hope that you'd continue to do a great job.

 

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