Office Alternatives

Doesn't Recommend

luis l.

Joined 1 year ago

Terrible company to work with - Stay away. My experience with OA Office Alternatives ( Albuquerque, NM ) was not very "positive".

First I found many companies online and OA was one of those. I contacted and spooked with Joe Pellegrino (sales rep)

At the beginning we agreed in month/month with no setup fees. Right on the first payment I received something around $ 40 for setup fee. I had to get the phone and call them and explain that we agreed (on written) that will be no setup fees.

OK - after I wasted my time and my cell minutes they agreed with no setup fee ( I don't think this was very honest, but...) I used the Virtual Office for 3 months. The only time I really need OA services was when I received a check and had to be forwarded to my address in another state. They "pledge" they did forwarded the mail, but I never received. When I called to discuss about this "ghost mail" they said that they send and it out through USPS - Priority mail ( the cheapest way money can buy) and charged me almost $ 10. They knew I had a check inside and didn't even sent with delivery signature so I could

get a hold of my check securely - they preferred save some money on shipping - so they could "pocket more".

I do not recommend this company to anyone - specially if you have something important to receive and have it forwarded to another address. They will try to “cheap you out” as much as they can.

I opted this company based on reviews on the internet – I guess those reviews didn’t reflect the truth. Maybe posted by themselves to promote the company.

Stay away from this company.