Buca di Beppo

Not accommodating at all. Lost us as customers.. Buca had a buy one get one free coupon, but there was a glitch on their website getting to the coupon or even to their website at all. I called and told them that. First of all the server, Andrea, didn't even know where they were located. When I asked her if they were located in the Heights she said no...and they are, and then when I told her the dilemma of not being able to get to the coupon she said there is nothing they could do about it.

You know, if you're in the service industry and the mistake is on your side of things you should at least try to accommodate your customers or soon or a later you won't have customers.

They just lost some customers. Definitely won't go there ever again.…

Love the food...whole wheat pasta. This place has never given me anything but great food, I love the To Go service and the WHOLE WHEAT PASTA is excellent!! The portions are very generous, and the seafood is great! We no longer eat White Pasta...so we get Buca to go alot for the whole wheat pasta dishes......we are also on thier mailing list to get coupons. give this place a try, especially if you like whole wheat pasta ....its GREAT!!!…

Worse place ever. First i have to say that i can cook better pasta than this place. Second my wife ordered a chicken cannelloni plate that had no chicken at all same as mine. third beware of dishonest waitresses. the lady that took care of our order charged me twice and i didn't noticed that until my wife told me like 2 days later. i will never go back to this place again ever. just go to Red Lobster they are much better. the only thing i enjoyed was the design of the restaurant thats about it.…